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Wound Care Dispatch

Coordinated support and clear pathways to licensed clinical care

Wound Care Dispatch helps Las Vegas Valley clients and families organize wound-care-related support: reinforcing instructions already provided by clinicians, observing and reporting within lawful scope, coordinating appointments and referrals, and connecting to appropriately licensed providers.

Important scope statement

Care Resources Inc. and Wound Care Dispatch do not diagnose wounds, provide medical treatment, or make clinical decisions. Assessment, wound care orders, treatment, and all clinical decision-making are provided only by appropriately licensed professionals acting within their own scope of practice. Our role is coordination, communication, education reinforcement, and referral navigation.

What Coordination Includes

Practical support around a clinical plan — never in place of one

Referral Navigation

Identifying and connecting clients to appropriately licensed wound care providers and clinics.

Appointment Coordination

Helping families schedule, sequence, and keep track of clinical appointments.

Education Reinforcement

Reinforcing written instructions already issued by the client's licensed provider.

Observation & Reporting

Noting and reporting observations to the family and designated clinical contacts within lawful scope.

Supply & Logistics Coordination

Helping the household organize logistics around clinician-directed care.

Continuity of Communication

One point of contact for the family while multiple providers are involved.

The Pathway

How a wound-care-related request is handled

  1. 01

    Intake & Listening

    We document the situation, current providers, and what the family has been instructed to do.

  2. 02

    Scope Check

    We identify what can be supported by non-clinical coordination and what requires a licensed clinician.

  3. 03

    Referral & Connection

    We navigate the client toward appropriately licensed providers and coordinate the handoff.

  4. 04

    Ongoing Coordination

    We support scheduling, communication, and in-home assistance around the clinician's plan.

Who Benefits

Families juggling several providers at once

  • Clients discharged with wound-care instructions
  • Households unsure which provider to contact next
  • Families coordinating care from out of state
  • Clients needing help keeping appointments organized
  • Caregivers who need instructions reinforced consistently
  • Referral partners seeking responsive private-pay coordination

Referral partners: send us the coordination work

Discharge planners, clinics, and case managers can route wound-care-related coordination requests to our team while clinical care remains with the licensed provider.

Wound Care Dispatch provides coordination, navigation, and support services only. It does not provide diagnosis, medical treatment, or clinical decision-making, and it is not a substitute for care from an appropriately licensed professional. In an emergency, call 911.

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